When to Map

Have you ever thought about your company as a series of linked processes rather than people, departments and job descriptions?

Processes consist of activities that are related and linked to produce something. Examples could be a widget manufacturing process, an order entry process or marketing process. Generally, the output of a process flows into another process as an input.

Analysing a business as a sequence of processes can create tremendous value.

  • What if you needed to deliver your service or your product faster?
  • What if your staff were continually making mistakes?
  • How would you stop all the fire-fighting going on in your company?

It’s all about process.

But this is more than flowcharting. It’s about the detail.

I have written a new article that has just been published on my website. Read it here, and get involved in your processes.


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