Top 5 Reasons to Improve

Reflecting on 2013, I have identified the 5 main resons for my clients wanting to improve. They are:

  1. Too much fire-fighting
  2. Complexity
  3. Pressure from customers
  4. Retaining employees/talent
  5. Reducing costs

So fire-fighting has been the #1 reason for my projects this year. Fire-fighting occurs when we have to deal with the unexpected. It means we have to do things twice, spend more time on something, perform what should have been done in the first place, and of course, spend more cash. Sometimes, as I have witnessed, these problems keep on happening, meaning they actually become expected – the way we work here!

Removing fire-fighting means:

  • no more dealing with the unexpected
  • no more chasing
  • no more reworking or doing it again
  • faster lead times
  • better customer experience
  • motivated employees
  • increased productivity

So what will you improve to make 2014 the best year for you?

Look out for my newsletter in December which describes the above 5 reasons in more detail.

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