05/04/17 • Written in Governance

The Role of a Process Owner

Before we discuss what a process owner is, let’s re-cap on what a process is. I apologise in advance for…

29/10/15 • Written in Governance

A Manual for your Business

Do you ever stop and think about how things are done in your business? Do you ever think why they…

04/11/14 • Written in News

How to Use Process Documentation

In my last post I described how to document a business process. If you need help with understanding what to…

24/01/14 • Written in News

Complexity

I’m known for telling my clients to keepĀ things simple. People like complexity because it makes them feel important. But from…

22/04/13 • Written in News

Why Every Business Should Chart its Processes

I didn’t understand it much because what the Colonel said was full of tactics talk. Later, the Captain explained it,…