15/10/14 • Written in News
If you have never documented a process before, it can be quite daunting. However, it really isn’t (or shouldn’t!) be…
04/04/14 • Written in News
Have you ever thought about your company as a series of linked processes rather than people, departments and job descriptions?…
25/02/14 • Written in News
1. The people doing the work are the best source of realistic data for building a process map. 2. To get…
22/04/13 • Written in News
I didn’t understand it much because what the Colonel said was full of tactics talk. Later, the Captain explained it,…