23/03/15 • Written in News

Benefits of the new ISO 9001: 2015

Bringing Quality and Continuous Improvement into the heart of your business The revised standard will ensure that quality management is…

20/03/15 • Written in News

The new ISO 9001 standard

I have been asked several times recently about the proposed changes to the ISO 9001: 2008 standard, and so, in…

07/01/15 • Written in Clients

Client Feedback

This week I congratulated a wonderful client from 2014 whom I had the pleasure of working with in Durham, in…

04/11/14 • Written in News

How to Use Process Documentation

In my last post I described how to document a business process. If you need help with understanding what to…

06/08/14 • Written in News

ISO 9001: 2015 FAQ

I’m regularly asked about the forthcoming changes to ISO 9001, and so I will post answers to some of the…

03/06/14 • Written in News

Annex SL in Brief – Standardising Management System Standards

Many organisations seek to implement and certify multiple management system standards. This has led to the need to easily combine…

02/06/14 • Written in News

Looking Ahead to June

June is upon us already, and it’s going to be super-busy; here’s what’s in store: A new client based in…

28/05/14 • Written in News

ISO 9001 – 2015 Update

You may be aware that the most commonly used management system standard, ISO 9001, is currently being updated. If not,…

07/10/13 • Written in Clients

Recent Customer Feedback

I recently received a piece of feedback from a client I worked with during┬áJuly this year. It’s a reminder of…

16/07/13 • Written in News

How are You Addressing Risks and Opportunities?

I have spent considerable time of late reviewing the proposed changes to ISO 9001 for the 2015 update. One interesting…