31/01/20 • Written in ISO 9001

Week in Review – Planning of Changes

This week, I wanted to mention a requirement of ISO 9001: 2015 that seems to be either completely missed by…

25/06/18 • Written in ISO 9001

Managing Change

One of the goals of the ISO 9001:2015 version of the Standard was to enhance the requirements for addressing changes…

19/06/12 • Written in News

8 Reasons Why Business Improvement Initiatives Fail

Here are 8 mistakes I see organisations make when trying to create some form of improvement: There’s no base to…