The Remote Quality Manager

Not all organisations have the resource available to allocate the quality role to an individual person, or to share the workload amongst several. Sometimes, extraordinary events such as the 2020 outbreak of COVID-19 means a company becomes streamlined, people and time are limited, but quality simply cannot be compromised if the business is to survive.

In these times, a quality management system may need to be maintained to ensure continuity of services and products, and confidence levels of customers.

You can use remote services in several ways:

Keep up with your internal audit programme

I will conduct your internal audits in line with your programme without you having to perform them yourself or be in the same room. I will conduct the audits 100% remotely:

  • documents will be shared electronically for review
  • telephone conversations with personnel when required
  • Skype or Teams utilised where necessary

I will create audit checklists and audit reports, and keep your programme up to date until you can take over again.

Hold remote Management Reviews

I will ensure you meet requirements and create a meaningful management review, gathering information from various sources and pulling them together into a documented review – without the need for meetings.

Remote improvement

Let me gather customer data, details of product/service nonconformances and corrective actions, progress in meeting objectives and process data to ensure the system is continuing to provide value and business improvement. Evidence of improvement will be documented appropriately so that your system is fully compliant.

For more information, please contact me.