My coaching service enables quality managers to develop their skills to improve their quality management system processes and provide more effective feedback to top management.
Our sessions will provide the knowledge and skills required to maintain and continually improve an organisation’s quality obligations and management system. ISO 9001 will play a major part in the coaching, but the key value here is ‘future-proofing’ the quality management role, and may include other requirements that the company has to conform to and comply with.
As a Chartered Quality Professional with 18 years experience in quality improvement consultancy, I will pass on my skills, knowledge and experiences to Quality Managers so that they can add immediate value and are prepared for the challenges ahead.
Personalised, focused support
Opportunities to discuss issues and gain different perspectives
Benefit from the ability frame issues and consider scenarios and ‘devils advocate’
Gain from my experiences, best practice from other industries and organisations
Requirements of a quality management system (based on ISO 9001 requirements).
How to identify how and where quality affects the organisation, positively and negatively
Understanding of the ‘requirements’ associated meeting quality requirements for the company
Implementation of controls needed to manage quality requirements
Application of standards in the business
Certification requirements of the company and the certification process
Using quality techniques to generate real business improvements
Ensuring the organisation is legally compliant
Ensuring effective risk management
Approaches to effective analysis of data (including trend analysis and root cause analysis)
Defining the quality role, along with tasks and responsibilities
Challenges for quality managers and generating solutions