What is meant by ‘Top Management’ in ISO 9001: 2015?

Top Management is the person or group of people who directs and controls an organisation at the highest level (within the scope of the quality management system). Top Management has the power to delegate authority and provide resources within the company.

Top Management will be different for every organisation. You need to define ‘top management’ within your management system and be able to show evidence that the requirements in clause 5 have been met:

Finally, clause 5 of ISO 9001:2015 has three sub-clauses:

5. Leadership
5.1 Leadership and Commitment
5.2 Policy
5.3 Organizational Roles, Responsibilities, and Authorities

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