How to Really Manage Nonconformances

How much time are you and your teams spending on fire-fighting instead of adding value?
Are you seeing the same problems happening time after time?
I have a new training session designed specifically to help with these scenarios. Created after having conversations with clients and organisations over the past couple of months, this 1 day in-house session covers:
  • Why ‘niggles’ & ‘problems’ keep happening
  • The difference between a ‘problem’ and a ‘nonconformance’.
  • How to perform effective root-cause analysis
  • How to define real corrective action that actually works
  • Understanding why corrective action requires ‘verification’ and how to do it
  • How to document & monitor ‘opportunities for improvement’ and nonconformances.

For more information click here or contact me in the usual way.

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