How to Really Manage Nonconformances
How much time are you and your teams spending on fire-fighting instead of adding value?
Are you seeing the same problems happening time after time?
I have a new training session designed specifically to help with these scenarios. Created after having conversations with clients and organisations over the past couple of months, this 1 day in-house session covers:
- Why ‘niggles’ & ‘problems’ keep happening
- The difference between a ‘problem’ and a ‘nonconformance’.
- How to perform effective root-cause analysis
- How to define real corrective action that actually works
- Understanding why corrective action requires ‘verification’ and how to do it
- How to document & monitor ‘opportunities for improvement’ and nonconformances.
For more information click here or contact me in the usual way.
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