Cafeology is an exclusively ethical company specialising in the supply of the very finest ethical coffee and related beverages. I worked with Toni the Finance Director over an 18 month period to create a management system that added real value to the company. Toni embraced the management of the business by process, and ultimately achieved certification to ISO9001:2015 in such a way that brought tangible benefits to the company. This was a unique project, as 90% of my work was remote. I provided support and guidance rather than the ‘doing’. Cafeology is a special client to me and I hope to be with Toni and her team again in the near future.

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