CRP (Corrosion Resistant Products) is the leading UK producer of PTFE lined process equipment. The company were advised to contact me by BSI, to work on updating their quality system. However, once work commenced we looked at quality from a business point of view and decided to completely overhaul the current quality system and create a business-wide, process-based management system. This enabled the company to identify where quality was being compromised and implement strategies to improve business performance. Working with the Continuous Improvement Manager, we created a totally new management system in line with ISO 9001: 2015 and achieved certification 5 months ahead of schedule.

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