Adding Value during 3rd Party Auditing

In July 2019 I performed a 3rd party 2nd stage audit against ISO 9001: 2015 and ISO 14001: 2015 for a large organisation near London that provides HR, Finance and IT business solutions.

The stage 2 audit was conducted over 6 days and across 2 sites.

I’m pleased to say that the result of the audit was recommendation for certification, and the company have now received certification to both standards.

The company representative kindly wrote to me:

Hi Alistair,

I hope you are well.

I just wanted to extend a personal thank you for your time spent with us. As well as being very proud of achieving both certifications I learnt a lot from you during the audit and we have lots of opportunities to improve and make the company a better place to work.

Thank you

My intention as a 3rd party auditor is to always add value. An audit is much more than ‘passing’ or ‘failing’ or the number of ‘nonconformances’ found, and I think the lovely comment received above is testament to that.