03/07/20 • Written in Auditing

Feedback

I was thrilled to receive some lovely feedback on LinkedIn this week. It’s so nice when clients whom I haven’t…

31/01/20 • Written in ISO 9001

Week in Review – Planning of Changes

This week, I wanted to mention a requirement of ISO 9001: 2015 that seems to be either completely missed by…

06/05/19 • Written in ISO 9001

Wise Men Say Only Fools Rush In!

I recently spoke to a contact of mine who works in an organisation that had been informed by a consultant…

07/03/19 • Written in ISO 9001

Quality Indicators

I always find it interesting to hear how organisations are alerted to how they are managing quality. I make a…

02/07/18 • Written in ISO 9001

What Happens if I Don’t Transition?

Ouch! We talk a lot about what to do to upgrade to the latest 2015 versions of standards, but what…

25/06/18 • Written in ISO 9001

Managing Change

One of the goals of the ISO 9001:2015 version of the Standard was to enhance the requirements for addressing changes…

26/03/18 • Written in Governance

Identifying External Issues for ISO9001

An organisation must determine the external issues and internal issues that are relevant to its purpose and strategic direction, as…

14/03/18 • Written in Governance

Identifying Internal Issues for ISO9001

An organisation must determine the external issues and internal issues that are relevant to its purpose and strategic direction, as…

16/10/17 • Written in ISO 9001

Better Communication

ISO 9001: 2015 requires that “the organization shall determine the internal and external communications relevant to the quality management system.”…

20/09/17 • Written in Governance

Applying Risk-based Thinking

ISO 9001:2015 now promotes risk-based thinking in quality management systems, but many organisations aren’t sure what that means or how…