08/07/20 • Written in Governance
Moving Forward
I have had several interesting conversations this week regarding getting back to some kind of normal, and what the priorities…
08/11/18 • Written in Auditing
New Qualification! ISO 22301 Lead Auditor
I’m pleased to announce that I am now a qualified Lead Auditor to ISO 22301: 2014 Business Continuity Management Systems….
26/03/18 • Written in Governance
Identifying External Issues for ISO9001
An organisation must determine the external issues and internal issues that are relevant to its purpose and strategic direction, as…
14/03/18 • Written in Governance
Identifying Internal Issues for ISO9001
An organisation must determine the external issues and internal issues that are relevant to its purpose and strategic direction, as…
19/02/18 • Written in Governance
Better Communication
Someone once told me that 70% of problems in organisation are caused by poor communication. That may be a little…
09/11/17 • Written in Governance
Organisational Governance
Current levels of trust in businesses and the government are low. We don’t need to go far back in history…
20/09/17 • Written in Governance
Applying Risk-based Thinking
ISO 9001:2015 now promotes risk-based thinking in quality management systems, but many organisations aren’t sure what that means or how…
16/05/17 • Written in Governance
What is a Management System?
I get asked this question almost every week, so this may be of interest to you if you are considering…
10/04/17 • Written in Governance
Understanding your Mission, Vision, Goals and Objectives
Does your company understand the differences between statements of Vision, Mission, Values, Goals, and Objectives? They can be confusing, so…
05/04/17 • Written in Governance
The Role of a Process Owner
Before we discuss what a process owner is, let’s re-cap on what a process is. I apologise in advance for…