08/07/20 • Written in Governance

Moving Forward

I have had several interesting conversations this week regarding getting back to some kind of normal, and what the priorities…

08/11/18 • Written in Auditing

New Qualification! ISO 22301 Lead Auditor

I’m pleased to announce that I am now a qualified Lead Auditor to ISO 22301: 2014 Business Continuity Management Systems….

26/03/18 • Written in Governance

Identifying External Issues for ISO9001

An organisation must determine the external issues and internal issues that are relevant to its purpose and strategic direction, as…

14/03/18 • Written in Governance

Identifying Internal Issues for ISO9001

An organisation must determine the external issues and internal issues that are relevant to its purpose and strategic direction, as…

19/02/18 • Written in Governance

Better Communication

Someone once told me that 70% of problems in organisation are caused by poor communication. That may be a little…

09/11/17 • Written in Governance

Organisational Governance

Current levels of trust in businesses and the government are low. We don’t need to go far back in history…

20/09/17 • Written in Governance

Applying Risk-based Thinking

ISO 9001:2015 now promotes risk-based thinking in quality management systems, but many organisations aren’t sure what that means or how…

16/05/17 • Written in Governance

What is a Management System?

I get asked this question almost every week, so this may be of interest to you if you are considering…

10/04/17 • Written in Governance

Understanding your Mission, Vision, Goals and Objectives

Does your company understand the differences between statements of Vision, Mission, Values, Goals, and Objectives? They can be confusing, so…

05/04/17 • Written in Governance

The Role of a Process Owner

Before we discuss what a process owner is, let’s re-cap on what a process is. I apologise in advance for…