17/04/18 • Written in Clients

Client Communication

It’s always good to hear positive news from my clients; here is a short message that I received yesterday:  …

26/03/18 • Written in Governance

Identifying External Issues for ISO9001

An organisation must determine the external issues and internal issues that are relevant to its purpose and strategic direction, as…

14/03/18 • Written in Governance

Identifying Internal Issues for ISO9001

An organisation must determine the external issues and internal issues that are relevant to its purpose and strategic direction, as…

01/03/18 • Written in News

Celebrating 15 years in Business!

I started ADM Solutions way back in 2003, exactly 15 years ago today, when I was a specialist in lean…

19/02/18 • Written in Governance

Better Communication

Someone once told me that 70% of problems in organisation are caused by poor communication. That may be a little…

09/11/17 • Written in Governance

Organisational Governance

Current levels of trust in businesses and the government are low. We don’t need to go far back in history…

26/10/17 • Written in Leadership

Quality Leadership

As World Quality Day 2017 approaches (more info here), you may be aware that this year’s theme is leadership. So,…

16/10/17 • Written in ISO 9001

Better Communication

ISO 9001: 2015 requires that “the organization shall determine the internal and external communications relevant to the quality management system.”…