www.admsolutions.co.uk

ADM Solutions is a business process management consultancy, managed and owned by Alistair Manning. 

Alistair is a recognised expert in systems-thinking and process management. He helps organisations achieve their objectives more effectivley through the strategic alignment of transparent business processes.

Processes are the lifeline of any company and define how value is added to stakeholders. Triggers for effective process management include:

• lack of reliable or conflicting management data when its needed;


• systems, tasks or jobs are too complicated and take too long;


• ISO9001 quality management systems being a burden;


• poor internal culture, lethargic employees, lack of motivation;


• high employee turnover;


• key tasks taking too long to complete;


• unacceptably long lead time to market;


• high customer complaints, returns or rework;


• unclear roles, responsibilities and department boundaries;


• too many internal errors.

Alistair has implemented business process management in a huge range of organisations, resulting in:

Higher profitability achieved through newly efficient processes and systems

Alignment of people with processes, customers, information systems and business goals

Certification to ISO9001: 2008 Quality Management Systems

Reduction in costs whilst maintaining or improving service levels

Maintaining same service levels with fewer resources

Staff behaving like business owners

Reduced complexity; 

Simplified ways of working;

Increased customer satisfaction; fewer complaints

Elimination of rework

Less stress & frustration 

Culture improvement, increased staff motivation and efficiency; retained talent